Scope of the Swim Teacher role:

• The swim instructor is responsible for instructing all swim lesson participants
• This position is also responsible for the safety of the participant in their own class
• Work hours as scheduled which includes beginning and ending class on time; remaining after class to answer participant and/or parent questions as needed, and clean up supplies
• Instruct and evaluate students participating in swim lessons
• Submit completed report cards, skills sheets and attendance information on time
• Strengthen and grow the identity of AURA in the marketplace
• Provide opportunities for children where they learn and love to swim
• Ensure the safety and wellbeing of every member of Aura under their care
• Supervise swimming pool area
• Meet highest standard of safety
• Attend mandatory meetings and training sessions as scheduled
• Present professional appearance and attitude at all times
• Maintain a high standard of customer service
• Act immediately and appropriately to secure safety of patrons in the event of emergency
• All other duties as assigned and appropriate

Scope of the Lifeguard role:

• Provide opportunities for children where they learn and love to swim
• Ensure the safety and wellbeing of every member of Aura under their care
• Supervise swimming pool area
• Meet highest standard of safety
• Attend mandatory meetings and training sessions as scheduled
• Present professional appearance and attitude at all times
• Maintain a high standard of customer service
• Act immediately and appropriately to secure safety of patrons in the event of emergency
• All other duties as assigned and appropriate

Qualities & Qualifications:

• Level II Swim Teacher qualifications required
• R.L.S.S. Pool Lifeguard or I.W.S. Pool Lifeguard qualifications desired
• Previous experience working as a Swim Teacher is essential
• Previous experience working as a Lifeguard is desirable
• Be able to demonstrate a good track record to date
• Due to the nature of this role fluent English is required
• Flexible in relation to your hours/days of work

Scope of the Swim Teacher role:

• The swim instructor is responsible for instructing all swim lesson participants
• This position is also responsible for the safety of the participant in their own class
• Work hours as scheduled which includes beginning and ending class on time; remaining after class to answer participant and/or parent questions as needed, and clean up supplies
• Instruct and evaluate students participating in swim lessons
• Submit completed report cards, skills sheets and attendance information on time
• Strengthen and grow the identity of AURA in the marketplace
• Provide opportunities for children where they learn and love to swim
• Ensure the safety and wellbeing of every member of Aura under their care
• Supervise swimming pool area
• Meet highest standard of safety
• Attend mandatory meetings and training sessions as scheduled
• Present professional appearance and attitude at all times
• Maintain a high standard of customer service
• Act immediately and appropriately to secure safety of patrons in the event of emergency
• All other duties as assigned and appropriate

Scope of the Lifeguard role:

• Provide opportunities for children where they learn and love to swim
• Ensure the safety and wellbeing of every member of Aura under their care
• Supervise swimming pool area
• Meet highest standard of safety
• Attend mandatory meetings and training sessions as scheduled
• Present professional appearance and attitude at all times
• Maintain a high standard of customer service
• Act immediately and appropriately to secure safety of patrons in the event of emergency
• All other duties as assigned and appropriate

Qualities & Qualifications:

• Level II Swim Teacher qualifications required
• R.L.S.S. Pool Lifeguard or I.W.S. Pool Lifeguard qualifications desired
• Previous experience working as a Swim Teacher is essential
• Previous experience working as a Lifeguard is desirable
• Be able to demonstrate a good track record to date
• Due to the nature of this role fluent English is required
• Flexible in relation to your hours/days of work

The main scope of the position will involve:

• Being the face of Aura at the pool reception area
• Being responsible for providing Aura’s members with an exceptional member care experience
• Working as a team member the MSR will drive service excellence by building and developing member relationships, taking ownership for personally responding to all members’ queries and continuously looking for opportunities to improve Aura’s service and support for their members
• The MSR will work closely with all staff to ensure we are meeting the specific needs of our individual members, promoting the Aura brand and achieving our goals
• Completing any other ad hoc duties as directed by the Duty Manager or Operations Manager

Requirements Include:

• Customer Focused / Outgoing personality
• Experience of working with in-house computer packages and databases
• Adaptable & Flexible
• Hotel reception experience an advantage
• Excellent Communication skills (Verbal & Written)
• Proficient PC Skills
• Attention to detail & accuracy
• Ability to achieve assigned targets and to upsell
• Ability to work on own initiative

The main scope of the position will involve:

• Being the face of Aura at the pool reception area
• Being responsible for providing Aura’s members with an exceptional member care experience
• Working as a team member the MSR will drive service excellence by building and developing member relationships, taking ownership for personally responding to all members’ queries and continuously looking for opportunities to improve Aura’s service and support for their members
• The MSR will work closely with all staff to ensure we are meeting the specific needs of our individual members, promoting the Aura brand and achieving our goals
• Completing any other ad hoc duties as directed by the Duty Manager or Operations Manager

Requirements Include:

• Customer Focused / Outgoing personality
• Experience of working with in-house computer packages and databases
• Adaptable & Flexible
• Hotel reception experience an advantage
• Excellent Communication skills (Verbal & Written)
• Proficient PC Skills
• Attention to detail & accuracy
• Ability to achieve assigned targets and to upsell
• Ability to work on own initiative

As Duty Manager you will provide day to day management of the pool and its staff, have accountability for planning, organising and directing all the pool’s services, ensuring the needs of our members are being met/exceeded.

Scope of the role is as follows:

• Supervise and co-ordinate staff on an ongoing basis ensuring that all areas of the facility are adequately staffed at all times and staff are carrying out their duties as expected
• Behave as a role model for staff
• Promote Aura Vision, Mission & Values
• Ensure the presentation & cleanliness of the centre is maintained at  a high standard at all times (as detailed in the Operations Manual)
• Report, log and report any maintenance issues and liaise with Operations Manager to rectify
• Open and/ or close the centre
• Ensure the facility is safe and secure and all the required check lists and log books are fully complete
• Lifeguard duties as required
• Ensure the highest standards of health and safety at all times
• Respond to emergencies, complaints and incidents as per policies/procedures
• Ensuring all records and log books are recorded accordingly
• Attend/lead team meetings, coaching and training sessions
• Update other Duty Managers and Operations Manager regarding the day-to-day running of the pool

Qualities & Qualifications

• Previous experience in a Duty Manager role
• R.L.S.S Pool Lifeguard or I.W.S Pool Lifeguard Qualification
• Level II Swim Teacher Qualification (desirable)
• Pool plant Qualification (desirable)
• IT skills
• Commercial awareness
• Fluent English

Competencies

• Adaptability
• Team player
• Initiative & initiating action
• Integrity
• Written & Oral communication

As Duty Manager you will provide day to day management of the pool and its staff, have accountability for planning, organising and directing all the pool’s services, ensuring the needs of our members are being met/exceeded.

Scope of the role is as follows:

• Supervise and co-ordinate staff on an ongoing basis ensuring that all areas of the facility are adequately staffed at all times and staff are carrying out their duties as expected
• Behave as a role model for staff
• Promote Aura Vision, Mission & Values
• Ensure the presentation & cleanliness of the centre is maintained at  a high standard at all times (as detailed in the Operations Manual)
• Report, log and report any maintenance issues and liaise with Operations Manager to rectify
• Open and/ or close the centre
• Ensure the facility is safe and secure and all the required check lists and log books are fully complete
• Lifeguard duties as required
• Ensure the highest standards of health and safety at all times
• Respond to emergencies, complaints and incidents as per policies/procedures
• Ensuring all records and log books are recorded accordingly
• Attend/lead team meetings, coaching and training sessions
• Update other Duty Managers and Operations Manager regarding the day-to-day running of the pool

Qualities & Qualifications

• Previous experience in a Duty Manager role
• R.L.S.S Pool Lifeguard or I.W.S Pool Lifeguard Qualification
• Level II Swim Teacher Qualification (desirable)
• Pool plant Qualification
• IT skills
• Commercial awareness
• Fluent English

Competencies

• Adaptability
• Team player
• Initiative & initiating action
• Integrity
• Written & Oral communication