We are looking for a confident, dynamic and practical individual to fill this key role in our Support Office in Ranelagh.This is a 12 month Fixed Term contract. Your primary role is to assist our Group Marketing Manager in driving the annual brand and marketing plan and activity schedules across all centres.

GENERAL DUTIES OF THE ROLE

•  Participate as a full team member in all brand, marketing and business development meetings and associated meetings.
• Assist the Group Marketing Manager on the delivery of the brand, marketing and business development activities for all Aura sites and DKIT Sport.
• Carry out research where required. Bring fresh ideas to the table.
• Liaise with design agencies/other Aura service providers and prepare quotes where required.
• Manage any relevant digital reporting in conjunction with the Digital Marketing Executive.
• Work closely with the Group Marketing Manager on all aspects of reporting through our Customer Management System.
• Liaise with Operations Managers on brand and marketing needs.
• Organise design and print projects as and when required.
• Send out email marketing and text message marketing notifications as and when required.
• Assist with marketing literature and promotional materials.
• Engage with third party partner on Customer Experience activity (NPS, mystery shop, customer complaints, Nominate2Celebrate etc.) on as needed basis.
• Maintain an openness to feedback on one’s own performance and a commitment to implementing agreed performance/behavioural changes

Skills and Abilities:

• TTL Marketing experience
• Proficient with scheduling and content creation for all social media platforms (Facebook, Instagram, Twitter)
• Knowledge and understanding of the processes required for ad creation and scheduling on Facebook, Instagram and YouTube.
• Knowledge and understanding of Google AdWords, SEO and Analytics.
• Experience with basic design suites such as Canva and adobe.
• Strong interpersonal and communications skills.
• Project management and data management skills.
• Drive and commitment to deliver.
• Innovative problem solving.
• Ability to multi-task, while still delivering a best practice service to all stakeholders
• Excellent PC skills (Word, Excel. PowerPoint etc.) and a knowledge of Office 365 and SharePoint would be an advantage.

Scope of the Swim Teacher role:

• The swim instructor is responsible for instructing all swim lesson participants
• This position is also responsible for the safety of the participant in their own class
• Work hours as scheduled which includes beginning and ending class on time; remaining after class to answer participant and/or parent questions as needed, and clean up supplies
• Instruct and evaluate students participating in swim lessons
• Submit completed report cards, skills sheets and attendance information on time
• Strengthen and grow the identity of AURA in the marketplace
• Provide opportunities for children where they learn and love to swim
• Ensure the safety and wellbeing of every member of Aura under their care
• Supervise swimming pool area
• Meet highest standard of safety
• Attend mandatory meetings and training sessions as scheduled
• Present professional appearance and attitude at all times
• Maintain a high standard of customer service
• Act immediately and appropriately to secure safety of patrons in the event of emergency
• All other duties as assigned and appropriate

Qualities & Qualifications:

• Level II Swim Teacher qualifications required
• R.L.S.S. Pool Lifeguard or I.W.S. Pool Lifeguard qualifications desired
• Previous experience working as a Swim Teacher is essential.
• Be able to demonstrate a good track record to date
• Flexible in relation to your hours/days of work

Scope of the Swim Teacher role:

• The swim instructor is responsible for instructing all swim lesson participants
• This position is also responsible for the safety of the participant in their own class
• Work hours as scheduled which includes beginning and ending class on time; remaining after class to answer participant and/or parent questions as needed, and clean up supplies
• Instruct and evaluate students participating in swim lessons
• Submit completed report cards, skills sheets and attendance information on time
• Strengthen and grow the identity of AURA in the marketplace
• Provide opportunities for children where they learn and love to swim
• Ensure the safety and wellbeing of every member of Aura under their care
• Supervise swimming pool area
• Meet highest standard of safety
• Attend mandatory meetings and training sessions as scheduled
• Present professional appearance and attitude at all times
• Maintain a high standard of customer service
• Act immediately and appropriately to secure safety of patrons in the event of emergency
• All other duties as assigned and appropriate

Qualities & Qualifications:

• Level II Swim Teacher qualifications required
• R.L.S.S. Pool Lifeguard or I.W.S. Pool Lifeguard qualifications desired
• Previous experience working as a Swim Teacher is essential.
• Be able to demonstrate a good track record to date
• Flexible in relation to your hours/days of work

Scope of the role:

• The swim instructor is responsible for instructing all swim lesson participants
• This position is also responsible for the safety of the participant in their own class
• Work hours as scheduled which includes beginning and ending class on time; remaining after class to answer participant and/or parent questions as needed, and clean up supplies
• Instruct and evaluate students participating in swim lessons
• Submit completed report cards, skills sheets and attendance information on time
• Strengthen and grow the identity of AURA in the marketplace
• Provide opportunities for children where they learn and love to swim
• Ensure the safety and wellbeing of every member of Aura under their care
• Supervise swimming pool area
• Meet highest standard of safety
• Attend mandatory meetings and training sessions as scheduled
• Present professional appearance and attitude at all times
• Maintain a high standard of customer service
• Act immediately and appropriately to secure safety of patrons in the event of emergency
• All other duties as assigned and appropriate

Qualities & Qualifications:

• Level II Swim Teacher qualifications required
• R.L.S.S. Pool Lifeguard or I.W.S. Pool Lifeguard qualifications
• Previous experience working as a Swim Teacher is essential.
• Be able to demonstrate a good track record to date
• Must be available to work mid week

As Duty Manager you will provide day to day management of the pool and its staff, have accountability for planning, organising and directing all the pool’s services, ensuring the needs of our members are being met/exceeded.

Scope of the role is as follows:

• Supervise and co-ordinate staff on an ongoing basis ensuring that all areas of the facility are adequately staffed at all times and staff are carrying out their duties as expected
• Behave as a role model for staff
• Promote Aura Vision, Mission & Values
• Ensure the presentation & cleanliness of the centre is maintained at  a high standard at all times (as detailed in the Operations Manual)
• Report, log and report any maintenance issues and liaise with Operations Manager to rectify
• Open and/ or close the centre
• Ensure the facility is safe and secure and all the required check lists and log books are fully complete
• Lifeguard duties as required
• Ensure the highest standards of health and safety at all times
• Respond to emergencies, complaints and incidents as per policies/procedures
• Ensuring all records and log books are recorded accordingly
• Attend/lead team meetings, coaching and training sessions
• Update other Duty Managers and Operations Manager regarding the day-to-day running of the pool

Qualities & Qualifications

• Previous experience in a Duty Manager role
• R.L.S.S Pool Lifeguard or I.W.S Pool Lifeguard Qualification
• Level II Swim Teacher Qualification (desirable)
• Pool plant Qualification
• IT skills
• Commercial awareness
• Fluent English

Competencies

• Adaptability
• Team player
• Initiative & initiating action
• Integrity
• Written & Oral communication

Scope of the role:

This role will primarily involve working as a team member to drive Aura’s Fitness Experience and service excellence by building and developing member relationships, taking ownership and responding to member’s queries and continuously looking for opportunities to improve Aura’s service to our members.  The Fitness Instructor will work closely with all staff to ensure we are meeting the specific needs of our individual members, promoting the Aura brand and achieving our goals.

We would like to hear from you if you can show us that:

• You are NCEHS/NCEF qualified.
• You have experience in instructing group fitness classes
• You have lots of enthusiasm, a positive attitude and will enjoy working in a customer service led environment
• You want to be the best
• You have a proven track record in the fitness industry with a self-motivation to achieve excellence in this area
• You are an excellent communicator
• You share our philosophy of helping people to feel better about themselves
• You are flexible in relation to your hours of work
• You hold a valid RLSS Pool Lifeguard qualification (desirable)

Scope of the role:

This role will primarily involve working as a team member to drive Aura’s Fitness Experience and service excellence by building and developing member relationships, taking ownership and responding to member’s queries and continuously looking for opportunities to improve Aura’s service to our members.  The Fitness Instructor will work closely with all staff to ensure we are meeting the specific needs of our individual members, promoting the Aura brand and achieving our goals.

We would like to hear from you if you can show us that:

• You are NCEHS/NCEF qualified.
• You have experience in instructing group fitness classes
• You have lots of enthusiasm, a positive attitude and will enjoy working in a customer service led environment
• You want to be the best
• You have a proven track record in the fitness industry with a self-motivation to achieve excellence in this area
• You are an excellent communicator
• You share our philosophy of helping people to feel better about themselves
• You are flexible in relation to your hours of work
• You hold a valid RLSS Pool Lifeguard qualification (desirable)