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Hardly minor! A child is in intensive care!

A minor incident?? Not even waiting for an investigation a child in intensive care, all about the money 😄😠

Aura, a bit of common sense is required here. A child has been admitted to ICU, and you call this a “minor incident”… It’s obvious that profit is all that matters to Aura. First and foremost, I hope the child makes a full recovery. 🙏🏻

The authorities called it a Major incident. I think more care should be taken and thoughts for those who were affected by the incident. Kids have ended up in hospital as a result of this. In my opinion it should not be reopened until a FULL investigation is done

WHAT 😯😯😯 How can you the reopen the pool so soon after poor kids been hospitalised ??? Surely the pool should remain closed 🤔🤔🤔🤔

Sorry for the Inconvenience…..I'll never take my family there again…the management Should he brought up on negligence…and Sacked!!

Are the Health and Safety authority, really going to allow Aura to re-open when this so called "minor incident" has left at least one Child in Critical condition?🤔

Tell the parents of the child in ICU that it was a minor incident. It says a lot about how you operate that you are downplaying this incident and not taking it seriously by conducting a thorough investigation before reopening. Your rection to what happened would put me off visiting more than the incident itself. What else do you downplay or cover up?

How dare you insult parents with the words 'precautionary' and 'minor'. Maybe you should at least enquire or send your PR person up to hospital here and visit the 5 children still in peads ward still having worrying reactions and symptoms 7 hours later or the poor woman who had to take her son to intensive care!!!. Absolutely disgraceful statement!!!

Minor incudent?? Not minor when a child is in ICU in hospital 😱

I was going to take out a membership again with them. Thankfully I didn't and dont think I will now. Such a terrible apology, inconvenience. Maybe for legal reasons you cant say much but c'mon, a bit more compassion and some semblance of caring.

Hi lads -you are a mile off the mark! All things considered, the vast majority of Aura customers would expect the closure of the pool for at least a bloody day like. A more measured (& respectful) course of action should be taken – as this should not be classified as ”minor”………

Pull off the business hat & treat this incident appropriately.

Money money money
Where’s Health Well-being Empathy Compassion for the child in ICU
All those children and adults who got a scare. Disappointed and Disgusted. Shame on who ever made that decision to reopen so quickly. But then it is a all about the € not the person 🤬🤬🤬

Minor ???😱 who ever wrote this statement should be (A) ashamed an (B) sacked for down playing what actually happened. There is a child in ICU so I doubt very much it’s “minor”

Minor incident? A child is in intensive care…

Minor incident!! Don't think the parents would agree with that.

This is awful! Out of respect at LEAST close the rest of the day!

😡😡 I wouldn't class it as minor if it were my child in ICU. Very thoughtless post Aura letterkenny.

Wouldn't want to see a Major incident if this is what u call minor 🤔

Not minor if a child is in icu 🤷🏻‍♀️! Stop covering your back a think about them poor children and families !

'minor incident', yeah tell that to the parents of the child in ICU of Lk hospital, and the other children who were admitted to the hospital. I hope they sue you to the eyeballs.

Poor response and little empathy or consideration given to those families effected. Lesson in public relations badly needed

Stick your pool not be back

Wow! Don't you have a PR team? This statement is as ill advised as reopening today.

Minor Incident , one child in pediatric unit and in intensive care ? Pool needs a full days cleaning clearly , horrible 🤮 Jenny Deane

Hope everyone staff and customers are ok and you get opened again soon always found your staff amazing and I'm sure this morning has been a massive shock to you all take care xx

Thinking of you all .❤

Mind the cleaning now

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